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A Skype for Business chat room “category” is a collection of room characteristics that, for convenience, can be applied to several rooms.A real estate firm, for example, might find it useful to set up a category of rooms specifically for the sales team, another category for the legal department, and another for the executive team.Each room category also might have distinct policies about records retention and a required privacy setting.All rooms that participate in that room category would inherit those characteristics.Keep your description short and write it so that it helps others decide whether to request membership and whether to set up notifications to keep tabs on what’s being discussed in the room. Depending on how your organization has decided to use Skype for Business persistent chat, you might have access to useful web-based applications that can make the room a more productive place for your members.If there are web-based applications available for your room, you’ll see an Add-in heading in the Create a room window.

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To the right of the chat window should be a list of all the users currently in the chat room, but on one of my machines this list isn't there. Closing/reopening the chat room or rebooting don't make any difference.

The fix was to mouseover the side of the window until the drag handle appeared, allowing me to expand it.

If you’ve been given authorization by your Skype for Business administrator, you can quickly get started creating your own persistent chat rooms.

If the administrator sets the scope of a room category to, for example, any group or user at Contoso can be added as a member of the rooms in that category.

If the scope is set to Sales, only groups and users in the Sales distribution list can be added as members.