However, they do have a live help service at their homepage to talk you through joining.
Pros: Uses compatibility testing to match you with someone who shares the same worldview as you.
The price and process mean only the dedicated remain – but equally, can lead to people dropping out mid-process.
Controversy swirled in 2010 around its lack of same-sex matching resulting in a site launched later for gay and bisexual daters called Compatible Partners, but e Harmony now offers matching for both mixed and same sex couples from the main homepage.
Another friend is about to marry the short, bald banker with absolutely no ‘online dating’ message-type chat she met at a party.
You can browse a selection of pictures and ages before logging in, anything more specific requires you to become a member. As with many free or low-cost sites, ads can be frequent and feel spammy.
There are no compatibility filters, so once you’ve filtered by the basics, there’s no way of narrowing it down.
However, perhaps controversially, arguably this is more of a pro than a con – as the saying goes, opposites attract!
There’s currently a 7-day free trial to communicate with matches for free until 1 January.
It’s a softly, softly approach – excellent for those new to internet dating or nervous about entering the melee, or using a fast-food dating app like Tinder.